CANCOM Switzerland equips Grand Resort Bad Ragaz with new IT system

Zürich/Bad Ragaz SG, February 2024

CANCOM Switzerland hat die über 400'000 Quadratmeter des Grand Resort Bad Ragaz im laufenden Betrieb mit einem WiFi6-Netzwerk ausgestattet. Anders als beim bisherigen WLAN-Netzwerk kann es das hauseigene IT-Team nun auch selbstständig an individuelle Bedürfnisse anpassen.

The IT services and trading company CANCOM Switzerland has installed the latest WiFi6 network infrastructure from Huawei at the Grand Resort Bad Ragaz. According to a press release from CANCOM, the old network of the 5-star hotel, which covers over 400,000 square metres, was replaced during ongoing operations with 80 switches, 500 access points, two physical firewalls from Palo Alto Networks and five virtual instances. In addition, two high-performance WLAN controllers and four highly functional management servers were implemented.

The introduction of WiFi6 technology enables fast Internet and smooth communication across the entire site with its various buildings. According to CANCOM, the Grand Resort can also make its guests’ stay even more pleasant, for example with checkout terminals.

The new network also reportedly gives the hotel’s IT team significantly greater flexibility and autonomy: “When guests brought their own IT equipment or needed their own separate network, it was always a major challenge,” says Reto Schwengeler, Head of Infrastructure and Security at the hotel. “With the old network environment, such adjustments involved a lot of effort and we were reliant on external support.” Now the in-house team benefits from a clearly organised iMaster management solution.

Thanks to the “excellent collaboration” with CANCOM Switzerland, the project was successfully completed within a very short time. “In the past,” says Schwengeler, “we used to receive complaints almost every week. Today I hear nothing more.”

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