New app makes measuring and installation planning easier
With the MyGriesser OnSite app, sun shading manufacturer Griesser has developed a digital solution that optimizes the ordering process. Customers are guided step by step through the measuring process and can select suitable products directly. The innovative platform saves time and provides a better overview for specialist partners and customers.
Aadorf-based sun shading manufacturer Griesser has developed a digital platform that can be used to optimize the entire ordering process for customers. According to a press release, potential customers can use the MyGriesser OnSite app with automated processes to significantly reduce the time and effort involved in ordering.
The app guides the customer step by step through the measuring process. At the same time, a suitable sun shading system can be selected from a digital catalog. Further details about the installation location and installation are added to the app, as are corresponding image or video files. The measurements are transferred to an end device via Bluetooth and the entire data record is synchronized with the MyGriesser platform.
The app was developed and tested together with users – specialist partners on site. “We wanted to create an efficient, customer-oriented and, in particular, practical digital solution. An important success factor was to involve our specialist partners and our own sales unit, i.e. the stakeholder groups that are particularly close to our customers, right from the start,” Alexander Wimmer, Managing Director of the Griesser business unit, is quoted as saying in the press release. “With our innovative Griesser app, we are revolutionizing everyday life on construction sites and at the same time creating enormous added value for our specialist partners and our direct sales. In addition to massive time savings and fast, expert advice on site, the app creates a better overview and offers an ideal solution for responding even better to individual customer needs.”