Digital assistant makes everyday rental life easier
LIVIT launches a chatbot supported by artificial intelligence. With this new service, the real estate service provider aims to expand its digital offerings for tenants.
Zurich-based LIVIT AG has launched a chatbot supported by artificial intelligence (AI). According to a press release, the chatbot, called Livio, is designed to guide tenants digitally through a catalogue of essential questions about renting and living. The real estate service provider, a subsidiary of Swiss Life, wants to expand its digital offerings with this innovation.
The chatbot draws exclusively on verified content from the LIVIT website, which is constantly updated and expanded by an in-house team of experts from the fields of property management, communication and digital business. Livio is currently in a beta phase.
“Livio enables us to assist tenants in a straightforward manner. Recurring enquiries are answered automatically, while employees can focus more on individual concerns,” said David Rivière, Head of Management at LIVIT AG, in the press release. Livit is collaborating with the Zurich-based AI company Typewise on the technical implementation of the chatbot.